Accreditations and Awards
Blue Dragon are committed to providing the best service and experience to all of our clients, commercial or domestic. To demonstrate our commitment we have the following memberships and accreditations. If you would like to find out what this means for you please feel free to get in touch.
BS EN 14065 Accreditation
BS EN 14065 is the internationally recognised standard for certifying Biocontamination control systems for the laundry processing of textiles.
Holding this recognised certification demonstrates to our customers that Blue Dragon laundry recognises the relevant Biocontamination hazards and has the necessary controls in place to reduce the likelihood or stop these hazards being present in the laundered textiles.
What the BS EN 14065 Certification means to your business
Medical, Healthcare and Pharmaceutical sectors are increasingly asking us to have certification for the standard, as it sets out a number of process control requirements that a laundry must implement and monitor in its’ daily operations. Rest assured our accreditation ensures we know how to:
- Identify and record the potential biocontamination hazards
- Assess the risk of the hazards and impact
- Set up a team responsible for the system and controls
- Implement and operate the system with requirements for documentation
- Put in place monitoring systems
- Record results and non-conformance with systems
- Review the effectiveness of the system and periodic internal audit
CLICK HERE to download the EN14065 RISK ASSESSMENT-BASED BIOCONTAMINATION CONTROL SYSTEM V13 MANUAL (last updated November 2018)
TSA a Fair Deal for Customers
Code of Practice for Domestic Laundry & Dry Cleaning Services, produced by the Textile Services Association.
As a member of the Textile Services Association Limited, we undertake not to restrict our liability under the general law and shall so far as is reasonably practicable
Handle all clothes, linens, furnishings and other items accepted by us for processing with proper and due care and attention.
Investigate any complaint promptly and, if requested, re-process, free of charge any article which is unsatisfactory due to fault on our part.
Pay fair compensation for loss or damage due to negligence on our part.
Train our staff to be competent, courteous and helpful at all times.
Keep our shops, vans, containers and premises clean and tidy.
Maintain the highest possible standard of quality and service consistent with the price charged.
Display in shop premises a list of prices for standard articles.
Have all orders ready or delivered at the time stated, unless prevented by exceptional circumstances.
In the event of a dispute which requires arbitration, abide by an independent report carried out by a competent, mutually recognised test house on a “loser pays” basis.
The TSA Customer Adviser Service is available to help resolve any disputes which arise between members of the TSA and customers. You can contact the TSA at 3 Queen Square, Bloomsbury, London, WC1N 3AR or telephone 020 7843 9490
Guild of Cleaners & Launderers Member
Dedicated to training and maintaining standards
Members of the Guild of Cleaners and Launderers commit themselves to the ideals of high standards of professional conduct, which protects the interests of customers and safeguards the right of the public. This is achieved by a continuing quest for professionalism, through competent service to the customer and moral integrity, dedicating members to welfare of the public through environmentally sound practices.
Lifetime Achievement Award
An outstanding 60 years!
Blue Dragon Chairman Richard Orford is celebrating an outstanding 60 years of service to the laundry and dry cleaning Industry!
In 1958, Richard Orford, joined the family business which had laundry sites at Hillingdon in Middlesex and Beaconsfield in South Buckinghamshire. Read more »