Accreditations and Awards

Blue Dragon are committed to providing the best service and experience to all of our clients, commercial or domestic. To demonstrate our commitment we have the following memberships and accreditations. If you would like to find out what this means for you please feel free to get in touch.

EN14065 certified for Healthcare contracts.

EN14065 Certified Firm
Certificate EN14065

BS EN 14065 Accreditation

BS EN 14065 is the internationally recognised standard for certifying Biocontamination control systems for the laundry processing of textiles.

Holding this recognised certification demonstrates to our customers that Blue Dragon laundry recognises the relevant Biocontamination hazards and has the necessary controls in place to reduce the likelihood or stop these hazards being present in the laundered textiles.

What the BS EN 14065 Certification means to your business

Medical, Healthcare and Pharmaceutical sectors are increasingly asking us to have certification for the standard, as it sets out a number of process control requirements that a laundry must implement and monitor in its’ daily operations. Rest assured our accreditation ensures we know how to:

  • Identify and record the potential biocontamination hazards
  • Assess the risk of the hazards and impact
  • Set up a team responsible for the system and controls
  • Implement and operate the system with requirements for documentation
  • Put in place monitoring systems
  • Record results and non-conformance with systems
  • Review the effectiveness of the system and periodic internal audit

Hospital & Healthcare Laundry Services: Bed linen | Blankets | Towelling | Uniforms | Scrubs | Patient Gowns | White & Lab Coats | Chefs’ Wear

Request a copy of this manual by email >>

TSA Member

TSA Member

TSA a Fair Deal for Customers

Code of Practice for Domestic Laundry & Dry Cleaning Services, produced by the Textile Services Association.

As a member of the Textile Services Association Limited, we undertake not to restrict our liability under the general law and shall so far as is reasonably practicable.

View our entry on the TSA directory >>

  • Handle all clothes, linens, furnishings and other items accepted by us for processing with proper and due care and attention.

  • Investigate any complaint promptly and, if requested, re-process, free of charge any article which is unsatisfactory due to fault on our part.

  • Pay fair compensation for loss or damage due to negligence on our part.

  • Train our staff to be competent, courteous and helpful at all times.

  • Keep our shops, vans, containers and premises clean and tidy.

  • Maintain the highest possible standard of quality and service consistent with the price charged.

  • Display in shop premises a list of prices for standard articles.

  • Have all orders ready or delivered at the time stated, unless prevented by exceptional circumstances.

  • In the event of a dispute which requires arbitration, abide by an independent report carried out by a competent, mutually recognised test house on a “loser pays” basis.

The TSA Customer Adviser Service is available to help resolve any disputes which arise between members of the TSA and customers. You can contact the TSA at Spaces, The Bower, 4 Roundwood Avenue, Stockley Park. London UB11 1AF
tel: 0203 151 5600 Email : tsa@tsa-uk.org. Website tsa-uk.org

Guild of Cleaners & Launderers Member

EN14065 Certified Firm

Dedicated to training and maintaining standards

Members of the Guild of Cleaners and Launderers commit themselves to the ideals of high standards of professional conduct, which protects the interests of customers and safeguards the right of the public. This is achieved by a continuing quest for professionalism, through competent service to the customer and moral integrity, dedicating members to welfare of the public through environmentally sound practices.

Click here to read the Guild’s code of ethics and practice

Lifetime Achievement Award

LADAs Lifetime Achievement

An outstanding 60 years!

Blue Dragon Chairman Richard Orford is celebrating an outstanding 60 years of service to the laundry and dry cleaning Industry!

In 1958, Richard Orford, joined the family business which had laundry sites at Hillingdon in Middlesex and Beaconsfield in South Buckinghamshire. Read more »

COMMERCIAL LAUNDRY AND DRY CLEANING SINCE 1919 | HOSPITALS & HEALTHCARE WITH BS ISO 14065 ACCREDITATION | HOTELS & HOSPIALITY | DRY CLEANING SHOPS

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