Blue Dragon Hillingdon, are recruiting for an Assistant Laundry Manager

Job Details

Our Commercial Laundry is located in Hillingdon provides laundry and linen rental services, producing over 120,000 items a week for hotels and private hospitals in and around London. We need a permanent, full-time Assistant Laundry Manager that is an enthusiastic team player with a strong work ethic and exceptional attention to detail. Previous laundry or dry cleaning experience would be a positive advantage. You may have worked as an assistant or supervisor in a traditional dry cleaners, or perhaps in a hotel processing uniform or guest laundry.

Salary: £22-30k depending on experience
Reports to: The Laundry General Manager
Role: Full-time, Permanent
Hours: 40 hour week and 8 hour shift patterns 10.00am to 6.40pm Monday to Friday. Every other Saturday 8.00am till 3.00pm
Location: Hillingdon UB10 0NZ: reliably commute or plan to relocate before starting work (required)
Start date: ASAP
More about Blue Dragon Laundry:

Key Responsibilities

Ensure an efficient running of the day-to-day operational practices and standards to meet targets on productivity and maintain customer service agreement through:

  • Supervising the operations team and to deliver all laundry items to required quality standards and line with company productivity and efficiency guidelines, whilst ensuring that minimal rejected linen is sent to hotels and pre-agreed weekly delivery dates are achieved.
  • Produce the weekly laundry operations plan including training, H&S, operations and QC requirements
  • Help set weekly targets for operations team, ensuring there is enough staffing resource to meet required weekly production.
  • Identify, manage and rectify any quality issues notifying Laundry General Manager and team as necessary
  • Investigate accidental damage to Linen and establish measures to keep washing process and rewashing process within targets.
  • Build strong working relationships with internal/ external client housekeepers and Hotel General Managers. Informing them immediately on changes on weekly linen delivery plan.
  • Review annual operations department budget and review deviations, implementing measures to keep operational department costs to or below budget.
  • Ensure there is a safe, clean and tidy working environment for team at all times by ensuring the team are wearing relevant PPE and handling aids for tasks, providing appropriate specialist and manual handling training, adequate cover with First Aiders and Fire Wardens on shift.
  • Train and develop team through day-to-day coaching to ensure KPIs are met. With Shift Leaders carry out performance reviews to support individual development and management of poor performance.

Desired Experience

  • Previous experience managing a commercial Laundry Operation would be ideal but is not essential. We are equally keen to work with enthusiastic candidates who have good all round management capabilities.
  • Excellent knowledge of production management, understanding of quality standards and H&S regulations
  • Great communication skills able to effectively build strong working relationships at all levels.
  • Excellent organisational and leadership skills and is able to handle changing priorities
  • Strong decision-making skills with a results driven approach
  • Knows how to get the best out of their team and can create a positive team working environment and help them reach their individual potential.
  • Is self-motivated, takes pride in their work and prioritises the safety of themselves and others at all times.


  • Employee discount for dry cleaning
  • 25 days holiday in addition to statutory bank holidays
  • Free onsite parking

Equal Employment Opportunity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.


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